What It Is
Digital transformation is the process of using digital technologies to create new business processes, culture, and customer experiences to meet changing business and market requirements.
Why It Matters
Organizations & businesses need to evolve to address changing business landscapes. Ideally, IT spending is driven by the need to meet business requirements.
Where It's Going
Digital transformation has been on the agenda of organizations for years and 2019-2020 is predicted to be a crucial time for leaders to plan for and implement it across industries.